1.Definitions

1."Agreement" means these Terms and Conditions.

2."Company" means the entity that involves the Writer into cooperation according to and as defined the terms laid out in this agreement.

3."Writer" - the person, who has agreed to working with the Company on a freelance basis under the Company's terms as laid out in this agreement.

4."Customer" - the person who places an Order with the Company to obtain the Product according to his or her requirements and pays for that service.

5."Product" - a document in an electronic format, that is the final result of processing the Order.

6."Support department" or "Support" signifies the part of the Company infrastructure with the mission to support the cooperation and smooth process of the Writer.

7."Usability" indicates the state of the Product that defines the compliance of the Product with the terms and requirements of this agreement.

8."Termination of account" means the discontinuation of services of the Writer and any further cooperation. 

9."Account" means electronic record of all Orders processed by the Writer, communication, payments, and personal information about the Writer such as full name, address, payment details etc.

10."Due balance" is the amount of earnings pending to be paid to the Writer for completed work.

11."Message" a unit of the Messaging system, information posted by the sender for a recipient.

12."E-mails" - emails are a method of creating, transmitting, or storing primarily text-based human communications with digital communications systems.

13."Messaging system" is an online communication tool that is available through your Account on the website. It is located in the section called "Messages" and is used for communication between the Writer, the Customer and Support.

14."Reachable" means that the Writer will be available for both the Customer and Company by phones (landline or cellular) or internet (Messaging system or Emails) at all times while they are working on the Order.

15."Responsive" means to provide the Company and the Customer with the required or requested information while processing the Order.

16."Order" means an electronic request of a paid service from the Customer for a particular Product and/or service.

17.Financial Department signifies the unit of the Company infrastructure that manages financial operations and is responsible for billing and payments.

18.Payment Method is the money transfer service or system that is used by the Company for sending earnings or finical compensation to Writers. 

19.Beneficiary Info - information that sender should submit to his/her account to receive the Earnings through their desired payment method.

20.Payout Dates - dates when the Company sends Earnings to Writers via one of the selected Payment Methods.

2.Terms of Agreement

1.This engagement shall commence upon the execution of this Agreement and shall continue in full force and effect upon and up to the closure or termination of the account. 

3.Subject of the Agreement

1.This Agreement is made and entered into on the (day of account registration) by (writer name) and between the Company, an online writing company providing research and writing services, This agreement entitles the Writer authorized herein by this Agreement to provide writing and research services to the Customer.

4.Product and Service requirements

1.Academic writing standards

1.Description. The Product should be written according to the common academic writing standards that include but are not limited to the following: 

1.Layout and organization (referencing style, standard formatting, word limit).

2.Grammatical resource (accurate use of grammatical rules, accurate spelling, punctuation, sentence structure).

3.Lexical resource (word choice, tautology, effective arrangement of words, language flow).

4.Diction management (order specifics (tables, graphs, charts etc.), logical arrangement, presentation of own views and ideas, relevance of utterances, redundancy, linking ability).

5.0% Plagiarism

2.Assessment. Assessment is done manually and/or using automated tools by the Support department after a paper is submitted or after any complaint from the Customer is received.

3.Sanctions 

1.Breach of section 4.1.1.1 - 4.1.1.4 will lead to fining and/or termination as follows: 

1.Product is declared as usable - the fine applied is classified as "Low Quality" and applied in amount of up to 30% of earnings of the Writer for the low quality Order.

2.Product is declared as not usable - the fine is classified as "Unacceptable Quality" and applied in amount of up to 100% of earnings of the Writer for the unacceptable quality Order. In addition to the sanction, the Writer is not reimbursed for that particular Order.

2.Breach of section 4.1.1.5 (Product contains plagiarism) - the fine is classified as "Plagiarism" and applied in amount of up to 100% of earnings of the Writer for the plagiarized Order. In addition to the sanction, the Writer may be not reimbursed for the particular Order.

3.Any instance classified as "Plagiarism" may lead to the termination of the writer's account with the Company according to the policy section titled "Termination of Account".

4.Dispute. The Writer has a right to dispute the sanction within 3 (three) business days from the moment it was applied. The reasoning must be acceptable and placed in the messaging system for consideration. The investigation conducted by the Support department usually takes place in about 7 (seven) business days from the time the dispute was submitted.

2.Compliance with the Customer's requirements

1.Description. Product should be written and delivered according to requirements of the Customer that includes: 

1.Topic and Order description, paper type, number of pages, referencing style, number of sources, academic level.

2.Deadline.

3.Additional files.

4.Additional requirements through emails, files and/or messages.

2.Assessment. Assessment is done manually by the Support department after the paper is submitted or after complaint from Customer is received. Support department is also constantly monitoring Orders for delays or errors using an automated system.

3.Sanctions. 

1.Breach of section 4.2.1.1 - 4.2.1.4 will lead to fines and/or termination as follows: 

1.Product is declared as usable - the fine applied is classified as "Partial noncompliance" and the applied fine amount will be up to 30% of the total earnings of the Writer for that Order.

2.Product is declared as not usable - the fine is classified as "Noncompliance" and the fine amount applied will be up to 100% of earnings of the Writer for the Order. In addition to the sanction, the Writer is not reimbursed for the "noncompliant" Order.

4.Dispute. The Writer has a right to dispute the sanction applied within 3 (three) business days from the moment it was applied. The reasoning must be acceptable and placed in the messaging system for consideration. The investigation conducted by the Support department takes place up to 7 (seven) business days from the time the dispute was submitted.

3.Compliance with requirements of the Company

1.Description. The Writer should follow all requirements of the Company that includes: 

1.Submission of taken Orders.

2.On-time responding in all messages and emails, availability for communication over the phone.

3.Non-disclosure of personal information of the Writer, contact and/or billing information, computer usernames, nicknames, online contacts, any information related to the Account of the Writer or the working process of the Company, under any (real or fake) identities.

4.Rendering of any services must be executed only under ONE username with the correct and up to date personal information of the Writer. Working under multiple or fake accounts (user names) is strictly prohibited.

5.Submission of Product according to the following format: 

1.Standard A4 pages.

2.Margins - 1 inch (2,5 cm) from each side.

3.Format - double spaced or single spaced.

4.Font - 12 p.t. Times New Roman. Use the same font throughout the entire paper, except cases described in points 9 below.

5.Word count - min.275 words per page (double spaced); 550 words per page (single spaced).

6.Text alignment - left, no justification.

7.Paragraphs - no spaces (additional empty lines) between paragraphs.

8.Page Headers - format according to a required citation style (in APA and MLA Styles, place the Page Header at the top right-hand corner of every page; in APA Style, include the title and the page number; in MLA Style, include the last name of the author of the paper and the page number; in Chicago/Turabian Style - no Page Header).

9.Footnotes/Endnotes - always use in Chicago/Turabian Style, 8 p.t. Times New Romans.

10.Graphics - you are encouraged to use visuals in your writing (graphics, images, photos, charts), if applicable. Graphics are not included into the paper volume.

11.File name - before you upload the paper, name the file by the Order ID and the Order topic: '6052109_Shakespeare.doc', where 6052109 is the Order ID (number) and Shakespeare is the Order topic (title).

12.Properties - go to 'File' > 'Properties' and click on 'Summary' tab in your Word application; delete any information about 'Author', 'Company' or any other field. Leave the title of paper only.

13.Bibliography - include a Bibliography page in every paper and format it, as well as in-text citations, according to a required academic style. Note: in APA Style, it is 'References'; in MLA Style, it is 'Works Cited'; in Chicago/Turabian, it is 'Bibliography'. Note: Bibliography page is not considered as an actual text page, and it is not compensated.

14.Page Numbers - Number pages. Unless specified otherwise by the Customer, place page numbers at the bottom right-hand corner.

6.Writer should inform the Company about any long term periods of inactivity and provide reasons or otherwise the automated system will change the account status to inactive and then to fired. All pending earnings will be processed on the regular rules and payment schedule.

2.Assessment. Support department is constantly monitoring all Orders and the communication between the Customer and the Writer, verifying, delivering the Product and format of uploaded papers manually and/or using automated tools.

3.Sanctions. If the Writer was neither reachable nor responsive throughout the Order processing, the fine is classified as "Neglect"  and will be applied in amount of up to 100% of the earnings of the Writer for that Order. In addition to the sanction, the Writer is not reimbursed for that particular Order that has been classified as neglect.

4.Dispute. The Writer has a right to dispute the sanction that has been applied within 3 (three) business days from the moment it was imposed. The reasoning must be acceptable and placed in the messaging system. The investigation will be conducted by the Support department and usually takes place up to 7 (seven) business days from the time the dispute was submitted.

5.Payment terms and conditions

1.Payment basis. Once the service has been completed and rendered to the Customer, the Writer is entitled to the Earnings for each Product delivered to the Customer that is in full conformity with Product and Service Requirements of this Agreement. The Earnings for any particular order depends on the product complexity and the deadline specified by the Customer. The Company has a bi-monthly payout system. All orders completed from the 1st through the 15th of the month will be paid on or between the 1st and 3rd of the following month. All completed orders between the 16th through the 31st will be paid on or between 15th and 18th of the following month. The Earnings for Product(s) that were sanctioned are suspended from the payout for 2 (two) consecutive months.

2.Payment methods. The Writer has a right to choose the Payment Method that the Company uses for the processing of any Earnings. The Payment method should be chosen according to their specific location and the availability of the Payment Method service offices. The choice includes the following:

1.Wire Transfer. To have the Earnings processed via Wire Transfer the Writer needs to have a US dollar bank account. The minimum amount possible to process by this Payment Method is 50 USD. In order to have the Earnings processed, the Writer has to choose the minimum amount and payment options offered by our Financial Department from the following:

1.$50 ($15 fee to be deducted)

2.$100 ($15 fee to be deducted)

3.$300 ($15 fee to be deducted)

4.$400 (no fee)

The average transaction time takes up to 5 business days from the date it was processed. We guarantee that your salary will be sent within the specified time. The exact date you will receive a payment does not fully depend on the performance of the Billing Dept. The transaction depends on several circumstances that are beyond company’s control such as local and international holidays, weekends, time zone differences and individual bank rules and policies

The average dates on when you may expect the payment are described below:

2.PayPal. To have the Earnings processed via PayPal the writer needs an account with PayPal. The minimum amount is 10 USD. In order to have the Earnings processed via PayPal, the Writer needs to submit the e-mail registered with PayPal.com.

Earnings that are less than the minimum amount will be carried-over and paid to the Writer on the next payout period.

3.Processing. To have the Earnings processed the Writer needs to submit the Beneficiary Info to the Account and have it Verified with the Financial department before the Payout Dates to ensure payment delivery. In the event that the Beneficiary Info is not submitted, is incorrect or is not yet Verified the Company reserves the right to postpone the payout of the Earnings until the necessary requirements are fulfilled. The Company does not bare any expenses on the writer's behalf and does not offer assistance with the 3rd party account obtainment, fees and/or maintenance of that account.

Payment details should be submitted 3-4 days prior to the payment session. The writers who are late with payment info update/submission are paid during the following payment term

*The company reserves the right to change the payment date due to sudden/unexpected circumstances/technical difficulties. In such a case writers will be properly notified in news box on the website

6.Termination of Account

1.Any instance that is classified as "Plagiarism" may lead to the termination of the writers account with the Company. The account undergoes thorough quality check in the Quality Assurance Dept. The Writer is reimbursed only for quality orders in the amount of up to 50% of the total. The payment is processed in 3 months after termination date.

2.3 or more sequential instances or 20% of any total combined instances of "Unacceptable Quality", "Noncompliance" or "Neglect" for the period of 30 days may lead to termination of the writers account with the Company. The Writer is reimbursed only for quality orders in the amount of up to 50% of the total. The payment is processed in 3 months after termination date.

3.Any issues that require a detailed investigation and analysis of any order for a compliance requirement may have any pending earnings put on hold for 2 months.

3 or more sequential instances on quality or plagiarism may lead to holding of the entire amount of the Writer. The Writer is given 2 months to improve and his/her performance is watched and checked by the Quality Assurance Dept. every 2 weeks. The penalties for unacceptable quality and plagiarism imposed for the past 30 days and current ones are recalculated and applied in the amount of 100%. If there is a considerable improvement in Writer's performance within the hold period the hold status is lifted, the penalties and the earnings are recalculated back and writer's payment is reimbursed during the nearest payment term. In case no improvement is noticed within the hold period the account is terminated and the penalties for unacceptable quality and plagiarism are applied for the whole amount. The Writer is reimbursed only for quality orders in the amount of up to 50% of the total. The payment is processed in 3 months after termination date.

4.A breach in section 4.3.1.4 of this agreement (working under multiple or fake accounts (user names) will result in the immediate termination of all accounts, that is irrevocable and final, with no reimbursements made for work completed under those fake accounts.

5.The Company reserves the right to terminate this "at will" Agreement with no explanation by providing an email notice within 10 working days. The writer will receive any pending reimbursements for all orders that are in full compliance with all requirements.

6.Disclosure of any information related to the Company, Writer accounts, functions, general operating process or any negative information that may potentially damage the company's reputation shall lead to the immediate termination of the writer's account with no reimbursements made.

7.Mandatory Termination due to unacceptable violations of the contractor agreement. If at any time the Contractor/ writer is convicted of any violation, failure or refusal to fully comply with the written Terms and Conditions or any reasonable directive of the Company. The Company reserves the right to terminate the engagement at any time. The termination will take place immediately and without prior written notice of any Contractor/writer who is guilty of serious misconduct in connection with performance, or materially breaching the defined provisions of this Agreement between the Company and the Contractor. Upon a serious violation of these terms the due balance is not processed to the Writer.

8.The Writer may terminate this agreement at any time, by providing a written notice of 10 working days in the form of an email. Termination of the Agreement will be granted by the Company if all the due Product deliveries of Writer's account are completed. Complying with the written notice and competition of any additional orders will allow a writer to maintain a positive history and may be eligible for future cooperation. All due payments are processed according to the Payment terms and conditions of this agreement. Should the said obligation of terming is not agreed by the Writer, the Due Balance is not processed to the Writer.  

7.Confidentiality.      

1.The Writer acknowledges that during the engagement he or she will have access to and become acquainted with various trade secrets, inventions, innovations, processes, information, records and specifications that are owned or licensed by the Company and/or used by the Company in connection with the operation of its business. These include, without limitation, the Company's business and product processes, methods, customer lists, accounts and procedures.  The Writer agrees that he or she will not disclose any of the above-mentioned, directly or indirectly, or use any of the listed items in any manner, either during the term of this Agreement or at any time thereafter, except as required in the course of this engagement with the Company.  All files, records, documents, blueprints, specifications, information, letters, notes, media lists, original artwork/creative, notebooks, and similar items relating to the business of the Company, whether prepared by the Writer or otherwise coming into his or her possession, shall remain the exclusive property of the Company.  The Writer shall not retain any copies of the foregoing without the Company's prior written permission.  Upon the expiration or earlier termination of this Agreement, or whenever requested by the Company, the Writer shall immediately deliver to the Company all such files, records, documents, specifications, information, and other items in his or her possession or under his or her control.  The Writer further agrees that he or she will not disclose his or her retention as an independent contractor or the Terms of this Agreement to any person without the prior written consent of the Company and shall at all times preserve the confidential nature of his or her relationship to the Company and of the services hereunder. 

8.Copyright 

1.Any and all developments and innovations conceived by the Writer during this engagement relative to the duties under this Agreement shall be the exclusive property of the Company; and the Writer hereby assigns all right, title, and interest in the same to the Company.  Any and all developments and innovations conceived by the Writer prior to the term of this Agreement and utilized by him or her in rendering duties to the Company are hereby licensed to the Company for use in its operations and for an infinite duration.  This license is non-exclusive, and may be assigned without the Writer's prior written approval by the Company to a wholly-owned subsidiary of the Company.  

9.Changes to this Agreement

1.No amendment, change or modification of this Agreement shall be valid unless in writing agreed by the parties hereto.